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Business Tools

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Streamline Customer Experience with Ruby's Human-Powered Virtual Receptionist!

As a business owner, you know how important providing a great customer experience is. That includes answering calls promptly and providing personalized service. Conversely, missed calls, long wait times, or non-professional behavior can cost you a client, a business opportunity, or even potential profits in business.

 There is a lot at stake…

 However, when it comes to delivering a GREAT customer experience—Ruby's phone services can be an incredibly helpful resource. But what is Ruby, and how can it help your business? Let's see in the following sections.


What is Ruby?

Ruby is a virtual receptionist service provider that offers your customers a professional and personalized experience. The company's human-powered receptionists are trained to handle your calls with care and professionalism, ensuring that your customers are satisfied with their experience.


To deliver great customer experiences in an increasingly digital world, they provide live chat and phone answering services anytime and anywhere, 24 hours a day, 7 days a week, configurable to the needs of individual clients.


The following are the main features of Ruby phone services:

  • It schedules appointments based on your calendar availability, so there are no double bookings.
  • With this platform, you can make a chat call connection or route your calls to the prospects who are most receptive to your message.
  • Your business's values can be reflected in the greetings Ruby receptionists provide.
  • The services include call holding with seven on-hold music options to keep callers entertained.
  • In addition to screening out solicitors, Ruby collects lead information to capture new customers.
  • With Ruby, you can receive email, text, or app notifications on any device.
  • Support bilingual answering services.
  • There are also a number of third-party integrations available, including Mycase, Rocket Matter, Grasshopper, Nextiva, and Clio.
  • Supported platforms include Android, iOS, and SaaS.


Benefits of Ruby

Available at Your Convenience

Ruby staff are available at all times for whatever capacity you need. Ruby Receptionists can provide you with full-time support, part-time support, or backup whenever you need it. With Ruby's app, you can choose exactly when Ruby takes your calls for you.

Saves You Money

One of the main benefits of using Ruby's virtual receptionist service is that you can save money on staffing costs. Rather than hiring a full-time receptionist – you can have your calls answered by a virtual receptionist who is available 24/7. That means you don't have to worry about paying for training or other costs associated with hiring a full-time employee.

Saves You Time

Using Ruby's virtual receptionist service can help you save time. Rather than spending time answering calls, you can focus on other important aspects of your business, such as – sales, marketing, and product development. This can help you grow your business and achieve your goals more quickly and efficiently.

Improved Customer Service

You can also improve your customer's experience when you use Ruby's virtual receptionist service. Besides answering calls promptly, Ruby's receptionists offer personalized greetings and even schedule appointments for you. Customers will feel appreciated and valued; as a result, resulting in longer-term loyalty and more satisfied customers.

Getting started with Ruby

If you're looking for a way to enhance your company's operations, try Ruby's human-powered virtual receptionist service. Getting started with Ruby is easy; just visit their website and sign u
p for an account. As an added bonus, if you sign up via our link, you'll receive a special discount on your first month. So don't wait – get started with Ruby today!


Sign Up Now  

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Simple Practice EHR

Practice Management Software: Benefits, Relevance, And How to Transform the Longevity of Your Practice

Owning your private practice can be overwhelming. Organizing schedules, storing (and protecting) sensitive patient information, all whilst meeting insurance and clientele demands, requires intentional management that can be deafeningly time-consuming if not managed well. Thankfully, an electronic health record (EHR) software can organize every step of your practice; from scheduling to submitting insurance claims and even trusted customer support. Yet, choosing a trusted EHR is essential as not all EHR programs are created equal. Many programs often require a steep learning curve of integration, high monthly costs, and some even lack a reliable reputation for those certain programs that may have not been on the market as long—all something a dedicated practitioner may be wary of when seeking to invest in the privacy of their patient data. (4)

What if you could manage scheduling, conduct HIPPA compliant telehealth video conferencing, easily file insurance claims, secure data privacy, and receive reliable customer service – all accessible with a simple mobile app if you so wish and for an affordable price? Seem too good to be true? Think again. Hello, SimplePractice. The most established software program on the market that has proven its worth since 2012, with over 160,000+ practitioners using Simple Practice daily. Simple Practice was born out of a desire to support private practitioners such as dietitians, therapists, acupuncturists, social workers, and more, to create a versatile platform to maintain the vitality of every solo or group private practice. One verified customer shares her experience, “There's a business aspect to running a private practice. And SimplePractice makes that easier. It takes me about 5 to 10 minutes a week to bill insurance. It's much easier than I ever could imagine.” A better way to save time from the paperwork to focus more on clientele wellness? Perhaps so.

Let us take a dive into SimplePractice’s vital importance, cost, product offerings, unique features for the longevity of your practice including security measures (even extra measures outside of the normal HIPPA compliancy), and why SimplePractice is seemingly of the most reliable EHR platforms currently available on the market.

According to the HIPPA Journal’s 2020 Healthcare Data Breach Report, 2020 demonstrated the third-largest prevalence of data breach since 2009. (2)  While digitalization of healthcare data has streamlined the mundanity of healthcare documentation, ensuring continuity of information amongst healthcare providers, this has also beckoned a new era of data breaches, leaving clientele susceptible to identity theft via access of sensitive health information. (3)  SimplePractice recognizes this threat. Using the cloud-based informational storage that requires two-factor authentication, this software goes beyond HIPPA compliancy. (5,6)  SimplePractice is HITRUST certified, a regulatory gold standard of safe housing vital information required by the largest health insurance companies, has acquired the coveted VeriSign security seal, and has a tech team that regularly attempts to hack their own site to verify legitimate security. (5,6) With security being a baseline standard for many HER software programs, how does SimplePractice standout?

SimplePractice has been on the market for over a decade now, transforming lives for the better. As such, they possess a reliability and streamlining of services crafted from decades-worth of prior customer feedback that few competitors can match. With a price that is competitive by remaining on the lower end of other EHR platforms (only $39/month), you receive nearly every service needed to run your practice: client intake and scheduling, client portal with notes, invoicing, telehealth, and a mobile application. (4) Many competitors lack one or more of these product features making SimplePractice the most economic and beneficial for your practice. (4)

Offering a free 30-day, non-contractual trial with the ability to cancel at any point, you can begin your SimplePractice journey now. Plus, SimplePractice not only manages the basic daily needs as a practitioner, but they also help you expand your business, as well. The Monarch platform, a subset feature within SimplePractice, allows your practice to be seen by therapy seekers based on their local area. Upon clicking your link, your potential client can view your availability and message you directly to schedule a consultation. Perhaps you seek to expand what you may be able to offer clientele. SimplePractice has you covered with their Learning feature. Here, you can take part in various courses that earn you credit for and expand your foundational therapy knowledge. Be seen, help heal, and grow.

Recognized as the 2023 Leader in Medical Practice Management, 2022 Leader in Patient Management Software, and awarded one of the top 10 Small Business Software, SimplePractice has found the perfect harmony of organization for your practice while keeping monthly costs low. Allow security professionals to take care of your most vital documentation while any questions can be submitted through their worldclass online customer service. SimplePractice seeks—and has proven—to provide your practice effective online organization promotes longevity in every realm of your business. In other words, with SimplePractice, you receive holistic success at its finest.

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What is Jotform?


Today, collecting and managing data has become an essential part of any business or organization. Whether it's customer feedback, event registrations, employee surveys, or online orders―having an efficient and streamlined data collection process is critical. And Jotform is a tool that helps you do just that.


But what JotForm is? Why you should invest in it. Let's see this in this quick guide!

What is JotForm?

JotForm is a powerful, user-friendly online form builder that helps you quickly create custom forms for various purposes. With JotForm, you can:

  • Easily collect and manage data
  • Collect order payments
  • Automate workflows
  • Integrate it with other applications to make your business or organization run smoothly.

And the best thing about JoForm is—it not only offers all the features and functionality you'd expect in a form builder, but it's also constantly innovating and adding new features.

 Benefits of using JotForm

1). Mobile Application

The major benefit of using JotForm is its Mobile Application. In addition to its desktop version, Jotform offers a mobile application full of almost all its features. And it takes only a few taps, and you'll have a form ready within minutes!

2). Conditional Logic

Once a user fills in their gender, your form should show them only the relevant questions. It can be achieved using the conditional logic feature of JotForm, which allows the form layout to change as information is entered.

3). Password Protection

You can protect your forms with a password protection feature if you would like only selected people to fill them out. This way, those who enter the password can only access and submit your form.

4).  Add CAPTCHA

If you post a form to your website, bots may fill it out and spam your inbox. JotForm lets you add CAPTCHA. Adding CAPTCHA to your forms will protect you from automated responses.

5). File Conversion

The ability to convert files is a valuable feature that is often lacking in form builders. With Jotform, however, you can convert forms into PDFs in just a few clicks. Jotform also offers you a PDF editor if you wish to make any changes.

6). Payments & Electronic Signatures

The platform allows you to receive payments and electronic signatures through your forms, making it a one-stop solution for businesses. Without this feature, you would have to approach the same client again and again, which can be time-consuming.

7). Include Approval Flows

With Jotform, you can set up approval flows to compartmentalize data and sift through it quickly.

9). Wide Range of Integration

Integration between multiple platforms becomes a critical feature when using a form builder in a professional setting.

 If a platform doesn't have an integration option, you'd have to keep switching from platform to platform to accomplish the same task. JotForm saves you hustle by supporting more than 30 integrations.

Bottom Line: Why Should You Invest in JotForm

Whether you're a beginner or an expert, Jotform is one of the simplest form builders to use. When starting with Jotform, you don't need a lot of technical knowledge, unlike other form builders. And with its interactive interface, customer support, and wizards, you will end up making forms within minutes.

 If you handle forms and documents frequently in your role - JotForm is a must-have tool. Besides, JotForm is affordable. The pricing for JotForm is divided into four categories: a Starter Plan, a Bronze Plan, a Silver Plan, and a Gold Plan. You can choose either according to your needs. And in case you are a nonprofit organization or an educational institution— JotForm offers a 50% discount! All of these best features make JotForm worth investing in!

 Sign Up here. It is free of cost!



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Bambee HR- A Path to Sustainable Success

When it comes to managing your business's human resources, having a dedicated HR professional can be a game-changer. Bambee, a leading HR service provider, offers tailored solutions that can transform your HR operations. Here are the advantages of having a dedicated Bambee HR professional by your side:

1. Expert Guidance: Bambee HR professionals are experts in employment law and HR best practices. They provide accurate guidance, ensuring your business stays compliant with regulations, mitigating legal risks, and preventing costly mistakes.

2. Customized Solutions: Your Bambee HR professional will assess your business's unique needs and craft tailored HR strategies. From creating employee handbooks to implementing performance management processes, they align solutions with your goals.

3. Cost-Effective: Hiring an in-house HR team can be expensive. Bambee offers a cost-effective alternative, providing experienced HR professionals who are readily available whenever you need them.

4. Time Savings: Managing HR tasks can be time-consuming. With a Bambee HR professional, you can offload administrative burdens and focus on strategic aspects of your business.

5. Employee Relations: Bambee HR professionals excel in conflict resolution and maintaining positive employee relations. They mediate disputes, foster open communication, and contribute to a harmonious work environment.

6. Recruitment and Onboarding: Finding and onboarding the right talent is critical. Bambee's HR professionals can help with job descriptions, candidate sourcing, and creating effective onboarding processes.

With Bambee's dedicated HR professionals, your business gains a strategic partner committed to its success. From minimizing risks to optimizing employee performance, Bambee empowers you to focus on what you do best while ensuring your HR practices are second to none.

Visit Bambee.com to explore how their HR professionals can elevate your business's HR functions and drive growth.

Elevate your HR experience with Bambee and empower your business today.

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Breezy HR 


Breezy HR is a cutting-edge, user-friendly HRIS that improves a company's ability to find and hire the best employees. Breezy HR is a fantastic option for firms in search of a complete hiring solution, with features like candidate monitoring and interview scheduling.



Breezy HR is a highly acclaimed applicant tracking system (ATS) that streamlines the entire recruitment process, encompassing candidate sourcing all the way to the hiring stage. In addition, Breezy, which has been around since 2014, has a global customer base of over 3,000 organizations.

Is this the best venue for your work? In order to make the best selection for your business, read this Breezy HR review and compare it to other software options. We think Breezy's whole suite of recruitment tools streamlines the process of reviewing and responding to applicants. The program features a sleek design and an easy-to-understand structure, making it perfect for teams to pick up with minimal instruction.

Advantages of Breezy HR


Users of Breezy HR may create unique workflows for each hiring initiative. Make an itinerary for everything from phone interviews to in-person assessments. To keep track of a candidate's progress through the pipeline, think of it as a visual process. Team members get access to everyone's status updates. You can easily move candidates and deliver messages using Breezy's Stage Actions.

  • Sending emails, texts, or meeting requests automatically
  • By sending out more tests and surveys
  • Starting the background check or making a deal
  • Putting new employees right into the HRIS

Users of Breezy HR have the potential to enhance practically all aspects of the recruiting process by utilizing the extensive variety of software connections that are provided by the platform. LinkedIn, 1Password, Slack, Google Analytics, Twitter, GoodHire, Microsoft 365, and Google Calendar are just some of the popular software connections that are now available.

Core features of Breezy HR


Team Collaboration: The process of recruiting is done collectively. Users of Breezy HR are able to collaborate on recruiting decisions in real-time and include themselves and other members of the team immediately in the process.

Candidate Management: You are able to see the entire list of potential candidates at a glance when using the drag-and-drop technique. Pipelines may be customized for each individual work, and activities, conversations, and scheduling can all be completed and followed up on automatically.

Conducting interviews, sending emails, and texts: You can schedule and handle interviews, send emails and SMS messages to candidates automatically, and find customization features that give you time to have real, quality conversations with prospects.

Job Promotion: It is possible to compose an optimal job description and thereafter distribute it across over 50 job boards simultaneously with a single action. There exists a wide array of private forums from which individuals who are difficult to contact can be selected.

Support Quality

 After signing up for Breezy HR, you'll receive a few emails from the company's support staff giving help and a live demo. Additional pop-up alerts appear at the bottom of the screen to give guidance as you utilize the various features. If you have a question, you may ask the operators by clicking the messages, and you'll be given an estimated response time.

Breezy HR Pricing 


In this Breezy HR evaluation, the high cost of the software has been identified as the primary source of worry. The free plan allows for one job posting and a limited number of applicants. 

Breezy HR is great for companies that are growing and employment services that want to make the onboarding process easier. By handling tasks like screening, promoting, and follow-ups, Breezy also frees up time for talking to prospects and doing fair and thorough evaluations. Breezy also makes the whole hiring process easier and more effective by providing tools that connect to LinkedIn, a clear path for candidates to move through, interview guides, and scorecards. Because it has built-in video answer surveys and video chat interviews, Breezy should be an important part of your business if you run a remote operation.


Notice: Some of the links below are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please do not spend any money on these products unless you feel you need them or that they will help you achieve your goals.

Integrated Counseling Center & Consulting Services LLC
3400 Chapel Hill Road
Douglasville, GA 30135

PH# 828 484 2227 or 828 48-ICCCS
Fax# 404 529 4566
Email Address: [email protected]


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